Privacy Policy
Last updated May 25, 2018
At The Road Home, it is our commitment to you that we will be respectful of the data you share with us and would never sell your information to other companies or businesses for marketing purposes; trust and confidence are key to everything we do. This Privacy Policy is a container that gives a clear shape to what our picture of online integrity looks like: when and why we collect your personal information, how it is used, and the limited conditions under which we might disclose it to others, as well as how we keep it secure.
WHAT DO WE DO WITH YOUR INFORMATION
When you purchase something through the website, as part of the buying and selling process, we may collect the personal information you give us such as your name, address, telephone number and email address. When you browse the site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system (this helps us make sure we create a web experience that is working great for all our users).
Email marketing (if applicable): With your permission, we may send you emails with regular content, program offerings, products for sale, and other information related to The Road Home or Angie Jackson, LAc (such as the “Weekly Dose of Yes!” weekly email offering). Please know that we are intentional about everything that is sent out and endeavor to deliver content that is appropriate for what you subscribed for and isn’t going to overpower your inbox.
We use a third-party provider, ActiveCampaign, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see ActiveCampaign’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing angie@angiejacksonlac.com.
CONSENT
When you provide us with personal information to reply to a message sent from our contact from, complete a transaction, verify your credit card, place an order, arrange for a delivery or exchange/return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at angie@angiejacksonlac.com.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
THIRD PARTY SERVICES
Squarespace
Our site is hosted on Squarespace, Inc. (Squarespace). We only use Squarespace to receive your information via forms to sign up for our mailing list or to contact us through an online form. Your data is not stored through Squarespace's data storage. However, no company, including Squarespace, can fully eliminate security risks associated with the transmission of personal information through online forms, and you do so at your own risk. You can read their privacy policy here.
Squarespace uses the services of Peer1 Hosting for their website and for Squarespace managed websites. Personal information hosted by or through Squarespace is subject to Peer1 Hosting’s privacy policy which may or may not contain terms as protective as this privacy policy. A copy of Peer1 Hosting’s privacy policy is available here.
For more information, you can read Squarespace's Terms of Service here or Privacy Statement here.
ChARM: Scheduling Appointments & Tracking Patient History
We use ChARM EHR to schedule appointments, receive payments, and track your patient information.
ChARM EHR is a HIPAA compliant EHR which means it has stringent security and privacy practices to protect patients' health information. ChARM EHR follows strict and standardized procedures in areas of Access Controls, Network Security, Physical Security, Data Security, Application Security, Operations Security and Business Continuity.
The data stored and the communication between our scheduling form and the ChARM system are highly encrypted. You can learn more about how ChARM protects your patient data by reading their privacy policy here.
In short, we use ChARM because it allows us to effortlessly track your account with us, follow your trajectory from appointment to appointment with ease, take payments easily, and allow you to schedule at your leisure. We have chosen ChARM because it is an industry-standard solution for practitioners to work with their patients in a secure and consistent way.
Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google Analytics
When someone visits www.angiejacksonlac.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
COOKIES
Like most websites, we use small bits of data called cookies stored on users' computers to simulate a continuous connection. Cookies let us 'remember' information about your preferences and passwords and allow you to move within our Service without reintroducing yourself within a browser session. Disabling cookies does not prevent you from accessing our website, but some features of our site may be degraded.
SOCIAL MEDIA
Our site may include Social Media Features, such as the Facebook button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint or want more information, please contact us at angie@angiejacksonlac.com.